Outdoo & Fireflies Integration

‍Overview

Fireflies is the leading CRM and the single source of truth for managing opportunities, accounts, and customer relationships, widely adopted by revenue teams across the globe. With the Outdoo for Salesforce App, every customer conversation flows into Salesforce so sales teams and managers always have access to AI-powered call insights, talk ratios, and scorecards right where they work.

‍

This integration eliminates guesswork, makes coaching measurable, and ensures no detail is missed when engaging with customers.

‍

What Can the Outdoo for Fireflies App Do?

1. Conversation Insights Inside Fireflies

Review call recordings, AI-generated summaries, and key highlights directly within your Fireflies opportunities, accounts, and contacts. All conversations stay linked to the right record for instant context.

‍

2. AI Scorecards for Coaching

Managers can view AI scorecards directly inside Fireflies opportunities, accounts, and contacts. These scorecards highlight rep performance on calls and provide clear, consistent criteria for coaching within Salesforce.

‍

3. Spot Red Flags and Keywords

Outdoo surfaces competitor mentions, objections, and tracked keywords inside opportunities and accounts. Reps and managers can act fast without leaving Fireflies.

‍

4. Bring Context to Every Opportunity

Every customer conversation is automatically connected to the right Fireflies opportunity, account, or contact. This ensures full visibility into the deal cycle.

‍

5. Prebuilt Dashboards for Leaders

Outdoo includes ready-to-use Fireflies dashboards that display rep activity, conversation insights, and coaching outcomes. Leaders can measure performance without extra setup.

‍

How to Install the Outdoo for Fireflies App

1. Go to the Outdoo for Fireflies AppExchange listing and click Get It Now.

Note: The app is free. AppExchange may show $1 (the minimum listing amount), but you will not be billed.

‍

2. Log in with your AppExchange credentials.

‍

3. Select Get It Now for Production or Try It Free for Sandbox.

‍

4. Review details, accept Terms & Conditions, and click Confirm and Install.

‍

5, Choose Install for All Users and click Install.

‍

6. Once complete, click Done. If Fireflies servers are busy, you’ll be notified via email.

‍

7. Log in to app.outdoo.ai/integration and connect Fireflies CRM from within Outdoo.

⚠️ This step is mandatory for recordings, summaries, and insights to appear in Fireflies.

‍

Benefits of Outdoo for Fireflies App

• See the full story behind every deal – AI summaries, call highlights, and conversation context tied directly to Fireflies records.

• Coach smarter with AI scorecards – Rep performance insights, talk ratios, and progress tracking available in Fireflies dashboards.

• Spot red flags quickly – Competitor mentions, objections, and tracked keywords surface inside Fireflies.

• Work smarter in one place – Calls, insights, and coaching data linked automatically to opportunities, contacts, and accounts.

‍

Our Commitment

Outdoo is proud to be part of the 1% Pledge movement founded by Fireflies. We have pledged 1% of our equity, time, and product to support non-profits and community initiatives. By using the Outdoo for Fireflies App, you are not only empowering your sales teams with AI-driven insights, but also contributing to a broader mission of giving back.
‍

Support

Need help with installation or setup? Contact us anytime at support@outdoo.ai