Outdoo & Salesforce App Integration

‍Overview

Salesforce is the leading CRM and the single source of truth for managing opportunities, accounts, and customer relationships, widely adopted by revenue teams across the globe. With the Outdoo for Salesforce App, every customer conversation flows into Salesforce so sales teams and managers always have access to AI-powered call insights, talk ratios, and scorecards right where they work.

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This integration eliminates guesswork, makes coaching measurable, and ensures no detail is missed when engaging with customers.

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What Can the Outdoo for Salesforce App Do?

1. Conversation Insights Inside Salesforce

Review call recordings, AI-generated summaries, and key highlights directly within your Salesforce opportunities, accounts, and contacts. All conversations stay linked to the right record for instant context.

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2. AI Scorecards for Coaching

Managers can view AI scorecards directly inside Salesforce opportunities, accounts, and contacts. These scorecards highlight rep performance on calls and provide clear, consistent criteria for coaching within Salesforce.

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3. Spot Red Flags and Keywords

Outdoo surfaces competitor mentions, objections, and tracked keywords inside opportunities and accounts. Reps and managers can act fast without leaving Salesforce.

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4. Bring Context to Every Opportunity

Every customer conversation is automatically connected to the right Salesforce opportunity, account, or contact. This ensures full visibility into the deal cycle.

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5. Prebuilt Dashboards for Leaders

Outdoo includes ready-to-use Salesforce dashboards that display rep activity, conversation insights, and coaching outcomes. Leaders can measure performance without extra setup.

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How to Install the Outdoo for Salesforce App

1. Go to the Outdoo for Salesforce AppExchange listing and click Get It Now.

Note: The app is free. AppExchange may show $1 (the minimum listing amount), but you will not be billed.

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2. Log in with your AppExchange credentials.

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3. Select Get It Now for Production or Try It Free for Sandbox.

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4. Review details, accept Terms & Conditions, and click Confirm and Install.

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5, Choose Install for All Users and click Install.

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6. Once complete, click Done. If Salesforce servers are busy, you’ll be notified via email.

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7. Log in to app.outdoo.ai/integration and connect Salesforce CRM from within Outdoo.

⚠️ This step is mandatory for recordings, summaries, and insights to appear in Salesforce.

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Benefits of Outdoo for Salesforce App

• See the full story behind every deal – AI summaries, call highlights, and conversation context tied directly to Salesforce records.

• Coach smarter with AI scorecards – Rep performance insights, talk ratios, and progress tracking available in Salesforce dashboards.

• Spot red flags quickly – Competitor mentions, objections, and tracked keywords surface inside Salesforce.

• Work smarter in one place – Calls, insights, and coaching data linked automatically to opportunities, contacts, and accounts.

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Our Commitment

Outdoo is proud to be part of the 1% Pledge movement founded by Salesforce. We have pledged 1% of our equity, time, and product to support non-profits and community initiatives. By using the Outdoo for Salesforce App, you are not only empowering your sales teams with AI-driven insights, but also contributing to a broader mission of giving back.
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Support

Need help with installation or setup? Contact us anytime at support@outdoo.ai