New reportThe 2026 AI Roleplay and Training WhitepaperRead it
G2#1 Best Results#1 Most Implementable#1 Highest User AdoptionUse Case · Assessments & Certifications

AI Roleplay Assessments That Certify Skills and Confirm Them on Real Calls

Outdoo tests reps in AI roleplays scored against your methodology, so certification reflects real skill. The same scorecard then runs on real calls to confirm it held.

  • Assess in realistic roleplays
  • Certify automatically
  • Confirm on real calls

Trusted by 250+ enterprises, including Fortune 500 teams

Globe Life
Allstate
ProvideSure
Sage
CMC
RAIN Group
Tensar
Qure.ai
Allied Health Agency
Cloudflare
Keller Williams Realty Group
55%
Faster Ramp
5,500+ employee public event management SaaS enterprise
3.7x
More practice per agent
Globe Life Insurance, a Fortune 500 company
40+
Manager Hours Back Every Month
Globe Life Insurance, a Fortune 500 company
For Certification Owners

What an Assessment Shows That a Quiz Cannot

You ask

Can this person handle the real conversation?

Reps are scored live in a roleplay against your rubric, not on recall.

You ask

Is every assessor consistent?

The same AI scorecard grades every attempt, with the transcript as evidence.

You ask

Who is ready, and who is not yet?

Certification status updates from scores, so readiness is a list you can act on.

The Problem

Why Traditional Assessments Miss Real Skill

Quizzes test memory. Roleplay assessments test whether a rep can run discovery and handle objections.

01

Tests Don't Predict Live Calls

Paper tests check recall, not whether a rep can say it to a customer under pressure.

02

Manager Reviews Are Inconsistent

Managers score differently, so "pass" means something different in every team.

03

Certificates Don't Prove Readiness

A certificate never checked against real calls is just a label, and ramp suffers.

How Outdoo Runs Assessments

From Static Certifications to Real-World Roleplay Assessment

Every rep is tested in realistic scenarios, scored on one scorecard, and checked again on real calls.

Practice · AI Roleplays

Test the Conversation, Not the Memory

A roleplay makes the rep run discovery and handle pushback in real time, against AI buyers built from your calls.

A roleplay persona card with the scenario and a Start Call button
Improve · Certifications

Certify Reps Automatically

Branded certifications are awarded automatically when a rep passes the required AI Trainers and roleplays. Reps can share and verify them.

  • Awarded on passing required sessions
  • Downloadable, with public verification links
  • Stored in Certificates and Accomplishments
Perform · Real-Call Scoring

One Scorecard From Assessment to Real Calls

Every assessment uses the same scorecard, so results compare fairly across cohorts. The same scorecard runs on real calls after certification.

  • Objections, empathy, discovery, and talk-to-listen scored
  • MEDDICC, SPICED, SPIN, BANT, Challenger, or your playbook
  • Knowledge Sync builds criteria from your articles
A real call scored 4.7 next to a roleplay scored 4.5 on the same scorecard
Improve · Outdoo AI Coach

Start Coaching at the Fix

The assessment names the behavior to fix. Outdoo AI Coach points each rep to the AI Trainer, roleplay, or resource that closes it before the retake.

  • Skill gaps found automatically
  • Next step before the retake
  • Manager time where it moves results
Improve · Readiness Reporting

Show Readiness Where L&D Already Looks

Results sync to your LMS through SCORM 1.2, SCORM 2004, and xAPI, and dashboards track readiness by cohort.

  • LMS sync for every result
  • Cohort views for onboarding and beyond
  • Readiness tied to ramp and quota
Skill scores by week for a rep compared with the team

What Customers Say

CMC
2.2x Faster Sales Onboarding
Fortune 500Sales Ramp UpWorkflow TrainingTechnology

Read the case studies →

FAQ

Frequently Asked Questions

Everything you need to know about assessments and certifications.

What is an AI roleplay assessment?

A readiness test that scores how a rep performs in a realistic simulated conversation, not what they remember on a quiz. Outdoo grades it on the same scorecard used for real calls.

What does the AI evaluate?

It scores objection handling, empathy, discovery depth, talk-to-listen ratio, and how closely the rep follows your methodology.

How do certifications work?

Certifications are awarded automatically when a rep passes the required AI Trainers and roleplays, and can be downloaded, verified by public link, and kept in Certificates and Accomplishments. Managers then check post-certification performance on real calls.

Can assessments align with our frameworks?

Yes. Scorecards align to MEDDICC, SPICED, SPIN, BANT, Challenger, or a fully custom methodology.

How does it support coaching?

Skill gaps are found automatically, so managers coach where it matters, and Outdoo AI Coach recommends each rep's next step.

How does it prove ROI?

Certified reps keep being scored on real calls, so you can compare certified and uncertified reps on ramp time and quota attainment.

Are certification results secure and verifiable?

Yes. Certificates carry public verification links, while scores stay behind SSO and role-based access. Outdoo is SOC 2, GDPR, HIPAA, and CCPA compliant.

Enterprise-Ready

Security and control
  • SOC 2, GDPR, HIPAA, and CCPA
  • SSO and permission profiles
  • PII scrubbing
  • Private cloud storage
Built to roll out
  • Workspaces by team, region, and vertical
  • 120+ languages
  • Dedicated CSM and SLAs
  • Proof of concept before you commit
Visit the Trust Center →
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Certify Reps on Skills That Hold Up on Real Calls

A 30-minute walkthrough built around your team's calls. When you're ready, prove it with a proof of concept.

G2 Fall 2026 Best ResultsG2 Fall 2026 Most ImplementableG2 Fall 2026 Highest User AdoptionG2 Fall 2026 High Performer