#1 Best Results#1 Most Implementable#1 Highest User AdoptionCall Scoring & Feedback · PerformScore Every Call to One Standard
Outdoo scores every roleplay and every real call against one scorecard built on your methodology, not a sample. Every rep gets fast, consistent feedback without manual spot-checks.
- One scorecard for practice and real calls
- MEDDICC, SPICED, SPIN, BANT, Challenger, or your own framework
- A coaching summary after every call
Trusted by 250+ enterprises, including Fortune 500 teams
Why Manual Call Review Doesn't Scale
Managers sample a fraction of calls, and scoring varies by reviewer.
Most Calls Never Get Reviewed
Coverage is thin, so coaching reaches whoever got reviewed that week.
Feedback Changes by Reviewer
Two managers grade the same call differently, and reps stop trusting the feedback.
Coaching Impact Is Hard to Prove
Without one consistent score, leaders can't show coaching moved ramp, quota, or CSAT.
From Manual Reviews to Consistent, Objective Scoring
Outdoo scores every conversation, names the gaps, and ties coaching to quota, win rate, CSAT, and retention.
One Scorecard for Practice and Real Calls
Outdoo uses one scorecard for practice and real calls, so you see whether a skill practiced in a roleplay shows up with customers.
- Discovery and objection handling scored
- No reviewer subjectivity or bias
- One standard across the team
Scored on the Methodology You Coach To
Scorecards follow the methodology your managers coach to. With Knowledge Sync, criteria come from your knowledge base and update with it.
- MEDDICC, SPICED, SPIN, BANT, Challenger, or your own framework
- Product, pricing, and policy accuracy checks
- Criteria current when sources change
Feedback Tied to Specific Behaviors
After every roleplay and real call, each rep gets an AI coaching summary: what went well, the biggest gap, and what to focus on next.
- Strengths and gaps per rep
- Tied to the exact moment
- Delivered while the call is fresh
Managers Coach Instead of Reviewing
Managers spend time fixing problems, not finding them. Globe Life Insurance, a Fortune 500 company, saves 40+ manager hours a month.
- Less manual call review
- Prioritized coaching recommendations
- Strengths, gaps, and actions in one report
See Performance Across Every Team and Region
Catch a skill that trained well but stalls on real calls, before it costs a customer conversation.
- Skill gaps, progress, and adoption tracked
- Practice and real-call scores side by side
- Scores tied to ramp, quota, and CSAT
Works With the Tools You Already Record In
No rip-and-replace. Outdoo scores calls where they already live, then recommends the AI Trainer or roleplay that closes the gap.
- Meeting platforms, dialers, and recorders
- 140+ integrations across CRMs and LMS
What Customers Say
Practicing against an AI that pushes back like a real engineer changes how you walk into the actual conversation.
Practicing post-sale conversations keeps our teams sharp and confident exactly when it matters most: retention and follow-through.
Frequently Asked Questions
Everything you need to know about call scoring and feedback.
What is AI call scoring?
Outdoo scores every conversation against a defined scorecard, replacing sampled, subjective reviews with one standard. The same scorecard grades roleplays and real calls.
What does the AI measure?
Talk-to-listen ratio, discovery depth, objection handling, empathy, messaging accuracy, compliance, and adherence to MEDDICC, SPICED, SPIN, BANT, Challenger, or your own framework.
What is the AI coaching summary?
A short summary after every roleplay and real call: what went well, the biggest gap, and what to focus on next. Outdoo AI Coach then recommends the fix.
How does it help managers?
Scoring runs automatically on every call, so managers skip the review queue and go straight to coaching the gaps the scores surface.
Does it work with our current tools?
Yes. Outdoo has 140+ integrations across CRMs, meeting platforms, dialers, LMS platforms, and conversation intelligence tools.
How does it show ROI?
Dashboards connect scores to ramp time, quota attainment, and CSAT, and show whether practiced skills appear on real calls.
How is this different from a call recorder?
A recorder shows where a rep fell short. Outdoo also recommends the fix, and the next scored call shows whether it closed.
Is it secure enough for enterprise?
Yes. Outdoo complies with SOC 2, GDPR, HIPAA, and CCPA, and includes SSO, role-based access controls, private cloud options, and PII data scrubbing.
Enterprise-Ready
- SOC 2, GDPR, HIPAA, and CCPA
- SSO and permission profiles
- PII scrubbing
- Private cloud storage
- Workspaces by team, region, and vertical
- 120+ languages
- Dedicated CSM and SLAs
- Proof of concept before you commit
GDPR
HIPAA
CCPA
SOC 2See Every Call Scored to One Standard
A 30-minute walkthrough built around your team's calls. When you're ready, prove it with a proof of concept.
