Product
Win consistently across customer success with AI Post-Sales Roleplays
Turn support and renewal training into performance with AI Customer Twins in one click. Faster ramp, stronger retention, and reduced coaching overhead that drives higher CSAT and renewal attainment.
60% faster ramp to post-sales readiness
3x stronger knowledge retention
25% increase in renewal and upsell rates
Recognized as Momentum Leader
Trusted by Over 160+ Leading Organizations
Without AI Post-Sales Roleplays, retention is unpredictable
One-off training isn’t enough. Customer success teams need ongoing practice, evolving scenarios, and measurable coaching to deliver renewals and CSAT with consistency.
Faster ramp, faster renewals
Shortening ramp time accelerates renewals, strengthens expansion pipeline, and reduces churn across accounts.
Practice for evolving customers
Customer expectations change constantly. Roleplays mirror renewals, QBRs, and escalations to keep teams ready every time.
Data makes coaching scalable
AI-driven scoring highlights empathy, listening, and resolution skills, making coaching targeted, fair, and measurable.
The Value of Outdoo AI
From AI Post-Sales Roleplays to measurable customer success
Outdoo gives customer success and support teams lifelike roleplays that sharpen renewal handling, escalation management, and account growth skills. Everything you need to improve retention, protect revenue, and deliver standout customer experiences.
AI Customer Twins & Scenarios
Bots trained on CRM, support tickets, and QBR notes
Scenarios for renewals, upsells, adoption checks, and churn-risk accounts
Emotional state control to simulate frustrated, sceptical, or executive-level customers
Multi-Mode Practice
Voice, video, and chat simulations for support and CSM workflows
Practise empathy, tone, and executive presence in QBR presentations
Background noise and gatekeeper settings to mirror real-world service calls
AI Coaching & Analytics
AI scoring on empathy, active listening, and issue resolution
Dashboards for leaders to track readiness across CSMs and support agents
Team blitzes to rehearse renewal conversations or handle spike in escalations
Continuous Reinforcement & Micro-Learning
AI prompts micro-learning when churn signals or CSAT dips appear
Bite-sized refreshers on handling escalations, renewals, or feature adoption
LMS integration to push CS-specific learning paths automatically
Revenue & System Integrations
Integrations with CRM and CS platforms (Salesforce, Gainsight, Totango)
Automatically update learning from product changes or new support policies
Analytics that tie practice directly to renewals, expansion, and satisfaction scores
Enterprise-Grade Security
Outdoo is built to meet enterprise standards with compliance, auditability, and scale.
Testimonials
“MeetRecord (now Outdoo) has revolutionized our onboarding process. The AI-driven call ratings, high-scoring call library, and comprehensive coaching resources have made a significant impact on how quickly and effectively we can train our new sales reps.”
Read the full storyCasey Savlov
Executive Vice President, Vita Inclinata Technologies
"MeetRecord (now Outdoo) has been invaluable in improving our sales process and closing more deals.
The best thing is that it allows our sales team to record demos and review them
before the second meeting."
Read the full storyLuis Rocha
CRO, Coverflex
"We were thrilled with the value, customer support, and MeetRecord (now Outdoo) team's commitment to client feedback-driven product updates. If you're looking for a sales coaching tool or post-demo analysis, you have to give MeetRecord a try!"
Read the full storyAndrew Voelker
CRO, Hive
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Frequently asked questions
Everything you need to know about the product and billing.
What is an AI Customer Twin?
A simulation built from CRM, support, and QBR data to mirror real customers — including their goals, objections, and escalation patterns.
Can we use our own success methodology?
Yes. Outdoo adapts to your renewal, escalation, or QBR frameworks and aligns to CS playbooks you already follow.
How quickly can we launch?
Post-sales roleplays can be created in minutes, not weeks, so teams start practicing renewals and escalations right away.
Does it work with our LMS or CS platforms?
Yes. Outdoo integrates with LMS (SCORM/xAPI) and customer success platforms like Gainsight and Totango.
What results should we expect?
Faster ramp for new CSMs, higher CSAT, improved retention, and stronger expansion revenue.
Is Outdoo enterprise secure?
Absolutely. We support SOC 2, GDPR, SSO, encryption, and audit logging to protect customer data.
Fuel your Pipeline. Accelerate Revenue with Outdoo.
Spot deal risks early, understand buyer signals, and coach your teams to win faster. Outdoo drives predictable, scalable growth with AI-powered insights and automation.
Recognized as Momentum Leader
