Overview
This integration connects Workday’s enterprise system of record (HR, talent, learning, and workforce operations) with Outdoo’s system of behavior and readiness (AI Roleplays + live interaction analysis). Together, they create a closed-loop enablement engine where training, coaching, and performance insights continuously inform what teams learn, practice, and improve next.
Sales and other customer-facing teams benefit from a unified approach: structured programs in Workday are reinforced through AI Roleplays and real call analysis in Outdoo, helping organizations move from “completion tracking” to measurable readiness and business outcomes.
Strategic Context
Workday is widely adopted as a core enterprise platform across HR, finance, and talent. Many organizations run onboarding, competency frameworks, performance cycles, and learning programs inside Workday. However, a common challenge remains: leaders can track activity (courses completed, goals set, feedback submitted), but they often lack visibility into whether those efforts translate into real-world execution, especially in dynamic customer-facing roles.
The Outdoo integration closes that gap by layering behavioral and readiness signals on top of Workday’s workforce and talent foundation. It links Workday profile and talent context (role, tenure, org, goals, competencies, and learning milestones) to Outdoo’s practice and performance data (AI Roleplay scoring, skill signals from real interactions, and coaching actions).
This makes Workday more than a system of record. It becomes a system that can continuously improve readiness, execution, and outcomes.
Where the Integration Fits
This integration supports multiple stages of the employee enablement journey:
This integration supports multiple stages of the employee journey, anchored in Workday but proven in real customer interactions:
1. Onboarding and Role Readiness
Start with structured onboarding plans in Workday (programs, checklists, learning paths, role requirements). As milestones are completed, Outdoo assigns AI Roleplays that simulate real scenarios for that role, ensuring people can apply what they learned before moving forward.
2. Practice and Certification
Roleplays are scored automatically, producing objective readiness signals. Results can be used to support certification flows, role-based signoffs, and manager reviews, with evidence tied back to the employee’s Workday profile.
3. Live Execution and Coaching
Outdoo analyzes real calls and customer interactions to detect skill behaviors that matter (messaging, discovery, objection handling, empathy, process adherence). These behaviors can inform coaching, manager actions, and performance conversations in Workday.
4. Ongoing Development and Performance Improvement
When skill gaps appear in live execution, reps can be routed to the right next step: a targeted roleplay in Outdoo, a curated real-call playlist, or relevant learning content surfaced through Workday. This creates a continuous reinforcement loop across enablement, coaching, and performance.
Using Outdoo Data in Workday
Outdoo enhances Workday by adding execution proof, readiness scoring, and high-signal coaching insights:
- AI Sales Roleplay Integration
Roleplays are delivered via Outdoo, scored, and exported in standards-based formats (including SCORM where needed) so they can be included within Workday programs and learning experiences.
- Readiness and Skill Signals
Outdoo produces role-specific readiness indicators from roleplays and live interactions, allowing Workday talent and enablement stakeholders to understand who is ready, who needs support, and which skills are improving over time.
- Real Call-Based Learning Assets
Curated playlists from actual customer conversations provide high-context examples that can be embedded into enablement programs and referenced in coaching or development plans.
- Support for Certification Tracks
AI Roleplay results can be integrated into formal certification flows, adding proof of skill application.
Using Workday Data in Outdoo
Workday context helps Outdoo drive smarter assignment, personalization, and coaching:
- Role and Org-Based Personalization
Workday data such as role, team, region, tenure, and manager relationships helps Outdoo deliver the right scenarios, difficulty level, and coaching priorities.
- Trigger Practice After Key Milestone
Completion of onboarding steps or learning milestones in Workday can automatically trigger relevant Outdoo simulations to validate applied understanding.
- Connect Talent Goals to Execution
When Workday goals or competency focus areas are set, Outdoo can align roleplays and call coaching to those priorities and track progress using behavioral evidence.
- Unified Readiness Reporting
Combine Workday workforce context with Outdoo practice and performance insights to create a holistic readiness view across onboarding, ramp, and ongoing development.
Governance and Compliance
This integration supports enterprise compliance and training verification requirements:
- LMS Standards Compatibility
Outdoo content is fully compatible with SCORM, AICC, and xAPI standards.
- Audit & Certification Evidence
All training and coaching activities are timestamped, versioned, and tied to performance outcomes.
- Enterprise-Grade Security
The integration adheres to strict security and compliance policies to ensure safe data handling across systems.
Integration Workflow
To get started:
1. Navigate to the Integrations section in Outdoo
2. Select Workday and connect using an admin account (based on the workflows you want to activate)
3. Choose which workflows to enable:
- Sync workforce context (role, org structure, manager mapping) for targeting and reporting
- Connect milestone triggers (onboarding steps, learning completions) to auto-assign roleplays
- Export AI Roleplays for formal learning inclusion (SCORM/xAPI as needed)
- Sync readiness and behavior signals for consolidated dashboards and coaching visibility
Once integrated, data flows automatically between Workday and Outdoo based on the workflows selected.
Need Help?
For any questions or further assistance, feel free to contact our support team at support@outdoo.ai.
