P&C Insurance

AI Sales Roleplay and Coaching for P&C Insurance Teams

Prepare agents, underwriters, and claims professionals for real Property and Casualty insurance conversations before they happen. Outdoo helps P&C teams explain coverage clearly, stay compliant, and deliver consistent policyholder experiences across sales, claims, and renewals.

34% faster onboarding for agents and adjusters
3x improvement in claims conversation consistency
27% higher policyholder retention and expansion
4.6
Based on 125+ Reviews
4.9

Why P&C Insurance teams need better readiness

P&C insurers rely on accurate, compliant conversations, but frontline training rarely reflects real policy and claims scenarios.
New agents & adjusters take too long to ramp
It can take months before new hires confidently explain coverage, handle claims, or manage renewals.
Inconsistent policy communication
The same coverage terms or claim decisions are often explained differently across agents and adjusters.
Difficult claims and renewal conversations
Unprepared discussions around claims outcomes, premium increases, or non-renewals quickly erode trust.
AI Roleplay & Coaching

From Training Sessions to Client-Ready P&C Insurance Teams

Outdoo equips P&C insurance agents, underwriters, and claims teams with AI roleplay and coaching built for real policy, claims, and renewal conversations, ensuring compliance, trust, and measurable outcomes.

Faster Ramp for Agents & Adjusters

Roleplays for quoting, coverage explanations, & claims intake
Reduces time to production for new insurance hires
Builds confidence before live policyholder interactions

Consistent Coverage & Policy Explanations

Standardizes communication for life, auto, health, and property lines
Ensures policyholders clearly understand coverage decisions
Reduces miscommunication and compliance risk

Renewal and Cross-Sell Readiness

Practice scenarios for renewals, premium increases, and add-ons
Prepares teams for difficult coverage and pricing conversations
Improves renewal retention and expansion outcomes

Claims Conversation Training

Roleplays for FNOL, claim denials, and complex settlements
Builds empathy and clarity during sensitive loss events
Improves CSAT and post-claim retention

ROI Leaders Can Show

Readiness and roleplay scores tied to sales, claims, and renewals
Clear proof of training and coaching effectiveness over time
Shareable insights for executives, enablement, and compliance teams

Enterprise-Grade Security

Outdoo is built to meet enterprise standards with compliance, auditability, and scale.

Testimonials

“There was one bot that I put together named Chester... I made him be a little off kilter, talking about metaphors, be very artsy, talk about jazz a lot. That’s something we want to see within the senior population. They like to talk. Sometimes they’re not super clear. That’s been really good for our agents to experience before experiencing it in the wild”
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Jacob Irby
Assistant Director of Human Development, ProvideSure
“If someone does ten roleplays in Outdoo, you can see the improvement instantly on real calls. The speed of feedback is huge. We tweak a bot, test it, and improve the training loop in hours, not weeks”
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Beau Cullen
Regional Director of Sales, Globe Life Insurance
“With Outdoo, 100% of our calls are now scored and reviewed. Using libraries and streams has helped us standardize feedback and dramatically speed up ramp time. We’ve reduced training time by 33%, while improving consistency and quality across the team. Outdoo has completely changed how we coach and scale.”
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Samantha Chong
Director of Operations, Allied Health

Frequently asked questions

Everything you need to know about the product and billing.
How does AI roleplay help insurance teams?
It prepares agents, brokers, and adjusters for policy presentations, renewals, objections, and claims conversations before they meet clients.
Can it reduce time-to-first-policy for new agents?
Yes. Outdoo cuts onboarding ramp by up to 34% by preparing agents for lifelike policy conversations.
Does it help with compliance?
Absolutely. Outdoo simulates disclosure and compliance-driven conversations, reducing the risk of mis-selling and regulatory issues
.Can it improve renewal and cross-sell outcomes?
Yes. Teams practice renewal negotiations, premium changes, and upsell scenarios, leading to stronger retention and product adoption.
Does it support claims handling training?
Yes. Outdoo provides scenarios for claims denials, settlements, and sensitive loss conversations, improving empathy and compliance.
Is it secure for policyholder data?
Yes. Outdoo is SOC 2 certified, GDPR-compliant, and supports SSO, encryption, and audit logging.

See How Outdoo Turns Practice Into Performance with AI Roleplays

Practice real-world scenarios with AI Roleplay. Validate and reinforce skills with real-call scoring.
4.6
Based on 125+ Reviews
4.9