#1 Best Results#1 Most Implementable#1 Highest User AdoptionKnowledge Sync · TrainYour Knowledge Base Becomes Your Training
Link your LMS, Confluence, or any website, and Outdoo builds AI Trainers, roleplays, and scoring criteria for your customer-facing teams from your articles. It re-syncs daily, so everything stays current.
- Any LMS
- Confluence
- Any website
Trusted by 250+ enterprises, including Fortune 500 teams
Why Training Falls Behind Your Knowledge Base
Your knowledge already lives somewhere. Turning it into practice and scoring is slow, and it goes stale fast.
Every Roleplay Is Built by Hand
Training teams rewrite knowledge base content as roleplays and AI Trainers, one at a time.
Scorecards Run to Hundreds of Points
Every "explained it correctly" point gets typed into a scorecard, then maintained by hand.
Training Goes Stale When Articles Change
Pricing, policy, and product pages change monthly, so static training teaches the old answer.
Add a Link. Outdoo Builds the Training.
Add a link and Outdoo builds AI Trainers, roleplays, and scoring criteria, then re-syncs daily. Available on the Growth and Enterprise plans.
From a Link to Ready Training
Add a source under Practice > AI Trainers > Create > Add knowledge source. Outdoo builds AI Trainers and roleplays from your articles.
- Add a link; Outdoo syncs the content
- AI Trainers, roleplays, and criteria built
- Outdoo re-syncs daily
Scoring Criteria Nobody Has to Type
"Explained the feature correctly" and "followed the guidelines" come from your knowledge base, so nobody types hundreds of points into a scorecard.
- Criteria from the same articles
- Hundreds of points, no manual entry
- Every rep checked against one source
When an Article Changes, the Training Changes
When an article changes, the AI Trainers, roleplays, and scoring criteria built from it change too, so reps practice today's answer.
- Changes flow through without re-uploading
- Criteria update with the source
- No second copy of the playbook
Accuracy Checked on Real Calls Too
The same criteria run on real calls. Managers see where a rep explained a point correctly and where they didn't, and Outdoo AI Coach points the rep to the fix.
- One set of criteria everywhere
- Misstated points flagged per rep
- Next AI Trainer or roleplay from the gap
Works Where Your Knowledge Lives
Works with any LMS, Confluence, and websites. Private spaces and logged-in sites are read through an integration.
- Any LMS, Confluence, or a website
- Private and logged-in content via integration
- Public pages read directly from the link
Built for the Teams Who Build Training
Enablement, L&D, training design, and support operations stop hand-building training and focus on programs that move ramp, quota, and CSAT.
- Enablement: launches become practice
- L&D: less build, more program
- Support ops: policy changes reach every agent
Built Into the Tools Your Teams Already Use
Real calls and your own content flow into Outdoo. Scores, coaching, and completions flow back to your CRM, LMS, and data stack.
Meetings and dialers
Real calls come in and get scored automatically
CRM and conversation intelligence
Call summaries and scores update the deal record
Data and AI
Practice and call data in your warehouse and AI tools
Learning platforms
SCORM 2004 and 1.2. Completions sync to your LMS
What Customers Say
Practicing post-sale conversations keeps our teams sharp and confident exactly when it matters most: retention and follow-through.
Practicing against an AI that pushes back like a real engineer changes how you walk into the actual conversation.
Frequently Asked Questions
Everything you need to know about Knowledge Sync.
Which sources does Knowledge Sync support?
Any LMS, Confluence, and websites. Add the link under Practice > AI Trainers > Create > Add knowledge source.
How often does it sync?
Outdoo re-syncs your sources daily, so new and changed articles flow through without anyone re-uploading them.
Can we review what was built?
Yes. Everything Knowledge Sync builds sits alongside your other training, so your team can review it before assigning it to reps.
Does it work with private pages?
Yes. Private Confluence spaces and websites behind a login are read through an integration.
Does it check accuracy on real calls?
Yes. The criteria built from your articles run in every roleplay and on real calls, so managers see whether reps explained each point correctly.
Which plans include Knowledge Sync?
Knowledge Sync is available on the Growth and Enterprise plans.
Enterprise-Ready
- SOC 2, GDPR, HIPAA, and CCPA
- SSO and permission profiles
- PII scrubbing
- Private cloud storage
- Workspaces by team, region, and vertical
- 120+ languages
- Dedicated CSM and SLAs
- Proof of concept before you commit
GDPR
HIPAA
CCPA
SOC 2See Knowledge Sync in a Demo
A 30-minute walkthrough built around your team's calls. When you're ready, prove it with a proof of concept.
