Simulation Training

AI Roleplay and Simulation Training for Customer Facing Teams

Outdoo simulates both customer conversations and the software workflows that follow. Teams practice real scenarios like handling objections, updating CRM fields, logging activities, and completing post-call tasks in environments that reflect actual conditions.

35% faster call readiness
3x higher software and workflow accuracy
2x more complete software entries
4.6
Based on 125+ Reviews
4.9

Why Training Doesn’t Show Up in Real Calls
and Execution Data

Training happens in controlled environments, but real performance shows up in calls, workflows, and the data they enter like outcomes, activity logs, and system updates. Without practicing both conversations and execution, teams struggle to apply what they learn consistently.
Doesn’t reflect
real calls
Training covers scenarios, not how real conversations actually unfold.
Breaks in Software workflows
Reps struggle with post-call tasks, updates, and process execution.
Missing in execution data
Gaps show up in outcomes, activity logs, and system updates.

From Software Simulation Training to Real Conversation Execution

Outdoo AI starts with roleplay to prepare teams for real conversations, extends into software simulation to train execution, and connects both to real call performance and outcomes.

AI Roleplay for Real Conversations

Roleplays generated from real calls, transcripts, and scenarios
Practice discovery, objections, and deal conversations
Adaptive AI simulates real buyer responses

Software Simulation for Workflow Training

Simulate call logging, updates, and post-call workflows
Practice execution in environments that mirror real systems
Validate how tasks are completed after every conversation

Improve Readiness with Software Simulation

Accelerate time to readiness for new hires and frontline teams
Improve consistency in conversations and workflow execution
Reduce errors and strengthen adherence to defined processes

Scorecards Based on Real Calls

Analyze live conversations using consistent AI scorecards
Measure conversation quality and execution accuracy
Capture outcomes through activity logs and system data

Connected Practice to Performance

Link roleplay, workflows, and real call performance
Identify gaps between practice and actual execution
Continuously improve through unified feedback and data

Enterprise-Grade Security

Outdoo is built to meet enterprise standards with compliance, auditability, and scale.

Testimonials

“There was one roleplay agent that I put together named Chester... I made him be a little off kilter, talking about metaphors, be very artsy, talk about jazz a lot. That’s something we want to see within the senior population. They like to talk. Sometimes they’re not super clear. That’s been really good for our agents to experience before experiencing it in the wild”

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Jacob Irby
Assistant Director of Human Development, ProvideSure

“If someone does 10 roleplays in Outdoo, you can see the improvement instantly on real calls. The speed of feedback is huge. We tweak a bot, test it, and improve the training loop in hours, not weeks”

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Beau Cullen
Regional Director of Sales, Globe Life Insurance

“With Outdoo, 100% of our calls are now scored and reviewed. Using libraries and streams has helped us standardize feedback and dramatically speed up ramp time. We’ve reduced training time by 33%, while improving consistency and quality across the team. Outdoo has completely changed how we coach and scale.”

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Samantha Chong
Director of Operations, Allied Health

Frequently asked questions

Everything you need to know about the product and billing.
What is AI roleplay training?
AI roleplay training uses conversational AI to simulate real customer interactions so teams can practice scenarios like discovery, objections, and negotiations in a safe environment.
How is simulation training different from roleplay?
Roleplay focuses on conversations, while simulation training recreates real workflows and systems. Simulation allows teams to practice tasks like updates, processes, and execution alongside conversations.
How does AI simulation training improve real performance?
AI simulation training allows teams to practice real scenarios repeatedly, receive instant feedback, and build confidence before interacting with customers, leading to faster ramp time and better outcomes.
Can teams practice real workflows without affecting live systems?
Yes, Simulation platforms create safe environments that replicate real systems, allowing users to practice workflows without impacting production data or real customers.
How is Outdoo AI different from traditional roleplay or training tools?
Outdoo is a unified AI roleplay and coaching platform that combines roleplay, software simulation, and real call analysis to connect practice to performance. Teams simulate conversations and workflows, then apply them in live interactions with unified scoring. This ensures training translates into consistent execution across conversations, workflows, and outcomes.
Is it enterprise secure?
Yes. Outdoo is SOC 2 certified, GDPR-compliant, and supports SSO, encryption, and audit logging.

See How Outdoo Turns Practice Into Performance with AI Roleplays

Practice real-world scenarios with AI Roleplay. Validate and reinforce skills with real-call scoring.
4.6
Based on 125+ Reviews
4.9