Outdoo & Zoom Phone Integration

Overview

Zoom Phone is a cloud-based phone system that helps teams manage outbound and inbound customer calls at scale. By integrating Zoom Phone with Outdoo AI, you can automatically sync call recordings, gain actionable insights, and turn those calls into a foundation for coaching and AI roleplay practice.

‍

This integration centralizes all your Zoom Phone conversations inside Outdoo, where you can review transcripts and summaries, surface coachable moments, create AI roleplays from real calls, and build custom roleplay agents that mirror real buyer behaviour. Coaching insights from each roleplay help reps improve before their next live call.

‍

‍

Integration Features

‍

• Log Call Recordings: Automatically log all Zoom Phone call recordings in MeetRecord for easy access.

‍

• Detailed Call Analysis: Analyze Zoom Phone calls with metrics such as talk-to-listen ratio, pause duration, and 30+ other parameters.

‍

• AI Coaching: Utilize AI to coach your team based on their Zoom Phone calls, improving performance and adherence to best practices.

‍

• Call Repository: Build a repository of the best calls for future reference and team training.

‍

How to Integrate Zoom Phone with Outdoo

‍

1. Go to the Integrations Page: In Outdoo, navigate to the Integrations page and click on Dialer.
2. Select Zoom Phone: Choose Zoom Phone from the list and click Connect.
3. Login to Zoom: You will be redirected to Zoom Phone. Enter your username and password, then approve the connection.
4. Complete the Integration: Once authorized, Zoom Phone will be successfully connected to Outdoo.

‍

Pre-requisites for Zoom Phone Integration

‍

1. You must have an active Zoom Phone subscription.
2. Auto-Record Must Be Enabled: In Zoom, navigate to Account Management > Account Settings and ensure Automatic Call Recording is enabled.

‍

Need Help?

For further assistance, feel free to contact our support team at support@outdoo.ai

‍

--> Visit our listing on Zoom's marketplace here

‍