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Concept AI Trainer Demo (Live Session)
Watch how customer-facing teams use Outdoo, the AI roleplay and training platform, to practice, coach, and ramp faster.
About This Video
Four minutes of a Concept AI trainer doing its job.
The trainer here has been given a security documentation deck and asked to get someone ready for customer security questions. It pulls up the right slide on its own, answers in plain language, and handles follow-ups that jump around the document rather than following it in order. Partway through, the learner shares their screen and the trainer reads it and answers from what it sees.
Covered in the session: what SOC 2 audits and what compliance actually means, SAML 2.0 versus OIDC and how single sign-on changes onboarding and offboarding, PII scrubbing on recordings and transcripts, TLS 1.2 for data in transit and AES 256 for data at rest, and where recordings are stored for US and EU customers.
This is the second half of a longer video on building Concept trainers. The full version, with the setup walkthrough and the use cases, is linked below.
Written setup guides:
- Intro to AI Trainer: help.outdoo.ai/en/article/intro-to-ai-tutor
- Create and Manage an AI Trainer: help.outdoo.ai/en/article/create-and-manage-an-ai-tutor
Outdoo's own security posture, policies and documentation live at trust.outdoo.ai.
See AI Training Built for Performance
A 30-minute walkthrough built around your team's calls. When you're ready, prove it with a proof of concept.



