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The Closed-Loop Coaching Starter Kit
Most coaching programs can report who finished the training. Few can say whether the rep who practiced objection handling on Tuesday handled one better on Thursday.
This ready-to-use starter kit fixes that with one rule: score practice and real calls on the same rubric. You can run all of it by hand, and it works for sales, support and customer success teams.
What's in the Kit
- The Same Rubric Scorecard - eight criteria, from opening to record keeping, with anchors for scores of 1, 3 and 5 and notes on calibrating managers
- The 7 Day Practice vs Real Call Challenge - about an hour for one rep, ending in a one page comparison of practice and real call scores
- The 20 Minute Manager 1:1 Agenda - a minute by minute agenda that turns that comparison into one focus and one commitment
- The 30, 60 and 90 Day Rollout Checklist - how an enablement leader pilots closed-loop coaching with one team, proves it and decides what is next
- Five Questions to Audit Whether Training Transfers - a quick test of whether your current program connects practice to real work
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A 30-minute walkthrough built around your team's calls. When you're ready, prove it with a proof of concept.
