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What Changed on Real Calls: Customer Results and G2 Fall 2026

Day 9 of 10 Days of Outdoo AI: G2 Fall 2026 ranks Outdoo #1 for Best Results, Most Implementable and Highest User Adoption, with customer results behind them.

Siddhaarth SivasamySnehal Nimje CEO, Products, AI Agents
  • Published November 10, 2026
  • Updated November 9, 2026
  • 8 min read
AI Sales Roleplay Buyer’s Guide: What Demos Don’t Show
TL;DR
  • Ranked #1 by G2 Users: In G2's Fall 2026 AI Sales Roleplay reports, Outdoo ranks #1 for Best Results, Most Implementable and Highest User Adoption, based on reviewer data.
  • Adoption Matters Most: Practice fades when scores live in a tool disconnected from real calls. One scorecard for both lets a rep see practice move their own deals, which is a mechanism and not a measured percentage.
  • Results Beyond Completions: Customers report ramp, practice volume, objection handling, CRM accuracy and conversion gains, not completion metrics. Behind them sit 250+ enterprises and 150,000+ AI roleplays analyzed.
  • Ask Vendors Hard Questions: Ask to see one rep's practice score beside the same rep's real call score, and adoption as practice volume per person instead of logins.

Eight days of launches leaves one fair question. Does any of it show up in results?

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Day 9 of 10 Days of Outdoo AI is about results. Rankings from the people who use Outdoo every week, and numbers from customers who agreed to share them.

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G2 Fall 2026: #1 for Best Results, Most Implementable and Highest User Adoption

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In G2's Fall 2026 reports for AI Sales Roleplay, Outdoo ranks #1 for Best Results, #1 for Most Implementable and #1 for Highest User Adoption.

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They come from G2 reviewer data, so they come from people using the product, not from us. Read together, they answer three questions a buyer asks, in order. Most Implementable says a team can get it running without a long project. Highest User Adoption says people actually use it. Best Results says the use leads somewhere.

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If we had to pick the one that matters, it is adoption.

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Why Adoption Is the Ranking That Matters

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Most AI training programs have the same arc. A launch, a burst of use from the enthusiasts, then a slow decline. Leaders blame motivation. Reps blame time.

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We think both are describing the same thing. A rep finishes a roleplay and gets a score that lives in a practice tool. Their real calls are scored somewhere else, if at all, against a different rubric. Their manager looks at completion counts. Nothing connects twenty minutes of practice to the deal they are trying to close.

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A sensible person deprioritizes work like that. Nobody is lazy about practice. They are careful with their time.

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Here is the mechanism we built around. One scorecard scores practice and real calls the same way, so a rep who practices objection handling can watch that skill move in their own conversations, their own deals and their own quota. When practice shows up in your numbers, it stops being homework.

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We are not putting a percentage on that, and we will not invent one. This is a mechanism, and what we can point to is evidence around it: the G2 ranking and the practice volume customers report below.

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Customer Results

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These numbers are customer reported and cleared for public use.

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At Globe Life, a Fortune 500 insurer, agents reached 3.7x more practice volume, with 28% better objection handling, more than 40 manager coaching hours saved every month and 35% faster ramp. Revenue leadership there said: "If someone does ten roleplays in Outdoo, you can see the improvement instantly on real calls."

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At CMC, a Fortune 500 company, sales onboarding ran 2.2x faster and CRM accuracy was 76% better. That one is worth a second look, because it pairs conversation practice with practice on the system work after the call.

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At Keller Williams, lead conversion rose 45% and objection handling became 3x more consistent.

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A public event management software company with more than 5,500 employees cut ramp time by 55%. A 40 year old debt collection financial services firm got its people to floor productivity 51% faster. Both are described rather than named. The numbers are theirs and they are real.

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What the Numbers Have in Common

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Look at the list again. Ramp. Practice volume. Objection handling. CRM accuracy. Conversion.

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Not one of them is a completion metric. They are all things that happen on the call or right after it. That is the quiet test of a closed loop: training is judged by whether performance moved, and practice is judged on the same scale as the call.

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Behind them sit more than 250 enterprises and more than 150,000 AI roleplays analyzed. The reason we built one scorecard is simple: practice that nobody can see on the call is easy to drop.

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What We Would Ask If We Were Buying

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If you are weighing platforms, here are the questions we would put to any vendor, ourselves included.

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Can I see one rep's practice score next to the same rep's real call score, on the same rubric? If not, the vendor is selling activity.

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Can you show adoption as practice volume per person, rather than logins? Logins tell you who opened the door.

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Do practice scores predict anything? It is a fair thing to be suspicious about, and the honest answer is a comparison on real calls, not a claim.

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What moved in a number the business already tracks, such as ramp, conversion or CRM quality? And can I speak to a customer without a script?

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We would rather you ask the hard versions of these than the easy ones.

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From Proof to What Comes Next

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Day 9 looks back. Tomorrow looks ahead. The results above came from a loop that already exists. Day 10 is about where that idea goes in 2027, and we are releasing a guide to cover it.

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Proof is not a trophy. It is the reason the next team believes practice will show up on their calls too.

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See what this looks like on your team. Book a demo and ask us for the hard version.

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Follow the series: See all 10 days

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Day 9 of 10 | See all 10 days | Previous: Day 8 | Next: Day 10, The 2027 Guide

Practice the Hard Conversation Before the Real One

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Frequently Asked Questions

What did Outdoo rank in G2's Fall 2026 reports?

In G2's Fall 2026 reports for AI Sales Roleplay, Outdoo ranks #1 for Best Results, #1 for Most Implementable and #1 for Highest User Adoption. The rankings come from G2 reviewer data, meaning people who use the product, not from Outdoo itself.

What results have Outdoo customers reported?

Globe Life, a Fortune 500 insurer, reports 3.7x more practice volume, 28% better objection handling, 40+ manager coaching hours saved monthly and 35% faster ramp. CMC reports 2.2x faster onboarding and 76% better CRM accuracy. Keller Williams reports a 45% lift in lead conversion and 3x more consistent objection handling.

What should I ask any AI roleplay vendor before buying?

Ask whether you can see one rep's practice score next to the same rep's real call score on the same rubric. Ask for adoption as practice volume per person rather than logins, whether a business number like ramp or conversion moved, and whether you can speak to a customer without a script.

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